LEGAL REFERENCE

Privacy Policy jo aapka account surkhafsit rakhta hai

ak pk par aapka personal information, payment details aur gaming history hamari paas محفوظ رہتی ہے encryption aur secure protocols ke zariye. Hamara privacy policy batata hai ke...

Encryption aur Secure StoragePakistan ComplianceTransparent Data Use
ak pk Privacy Policy jo aapka account surkhafsit rakhta hai

Hamara data handling approach

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY SE SAWAAL

Apne privacy concerns ke liye support

Privacy Email Support Aapke privacy ke baare mein koi bhi sawaal...
Account Data Access Apne account dashboard se aap apna personal data...
Data Deletion Request Agar aap apna account delete karna chahte ho...
SECURITY KE STANDARDS

Privacy practice jo aapka bharosa earn karte hain

SSL/TLS Encryption

Har transaction aur data transfer ak pk aur aapke device ke beech 256-bit encryption se protected rehta hai. Ye banking-level security standard hai.

Payment Data Tokenization

JazzCash, Easypaisa, SadaPay aur Raast account details kabhi hamari servers par plaintext mein store nahi hoti. Ham tokenized references use karte hain.

Fraud Detection

Ak pk ke fraud prevention systems suspicious activity detect karte hain aur account protect karte hain before unauthorised access ho sake.

Secure Password Standards

Aapka password minimum 8 characters ka hona chahiye, mixed case aur numbers ke saath. Ham weak passwords ko accept nahi karte.

Session Timeout

Inactive sessions automatically 15 minutes baad terminate ho jate hain. Ye shared devices par aapka account surkhafsit rakhta hai.

Transparent Logging

Aapke account se har login, withdrawal, aur data change activity log rehta hai jo aap dashboard mein dekh sakte ho.

HAMARA PRIVACY STANCE

Kaise ham alag ho jate hain

01

Local Payment Focus

Ham sirf JazzCash, Easypaisa, SadaPay aur Raast use karte hain—koi international payment processor nahi jo aapka data abroad le jayein.

02

Pakistan-First Infrastructure

Hamara data storage aur processing Pakistani jurisdiction mein controlled rehta hai jahan local data protection laws apply hote hain.

03

No Ad Targeting

Hamara privacy policy mein likha hai ke ham aapke gaming data ko third-party advertisers ko nahi dete retargeting ya profiling ke liye.

04

Account Deletion is Final

Jab aap account delete karwate ho, personal data 30 din baad permanently erase ho jati hai. Koi backup rehta nahi.

05

Email Privacy

Ham aapko unsolicited marketing emails nahi bhejte. Sirf account aur payment notifications hi aapke inbox mein aate hain.

06

Open Policy Updates

Jab privacy policy change hota hai, ham email se notify karte hain aur new version publish karne se 14 din pehle.

07

Opt-Out Rights

Account settings mein aap optional communications toggle kar sakte ho aur apne data usage preferences set kar sakte ho.

Privacy protection ke core elements

Data Minimization

Ham sirf wo information collect karte hain jo aapke account operations aur security ke liye zaroor hai—extra personal data kabhi nahi maangte.

Withdrawal Verification

Withdrawals ke liye ak pk aapka identity aur payment method verify karta hai. Ye process aapka paise aur account dono ko secure rakhta hai.

Login Alerts

Jab aapka account kisi naye device se login hota hai, ham email notification bhejte hain. Suspicious activity ko tori select kar sakte ho.

Two-Factor Option

Account security badhane ke liye aap optional two-factor authentication enable kar sakte ho apne settings mein.

Transparent Privacy Center

Ak pk ka privacy center aapko ek jagah par sabhi aapka personal data, activity log, aur download/delete options deta hai.

Secure Support Communication

Help center aur support emails encrypted channels ke zariye bhejte hain take aapka sensitive information protected rahe.

Privacy ke baare mein aam sawaalaat

Hamara servers Pakistani data centers mein ho the hain jo Pakistani jurisdiction ke under operate hote hain. Data encrypted form mein rehta hai aur regular security audits se check hota hai. Backup copies secure offline storage mein rakhe hote hain.

Nahi. Hamara system tokenization use karta hai—iska matlab ham aapka actual payment account number store nahi karte. Hamara servers sirf ek secure reference rakhte hain jo aapki withdrawal verify karne ke liye use hota hai.

Account deletion ke baad, aapka personal information aur gaming history 30 din mein hamari active systems se remove ho jati hai. Regulatory compliance ke liye ek anonymized record 5 saal tak rakhni pad sakti hai, lekin ye aapka identify nahi kar sakta.

Hamara privacy policy ke according, ham aapka data third parties ko nahi dete except jahan Pakistani financial law zaroor kare (jaise anti-money-laundering checks). Marketing ya advertising purposes ke liye kabhi nahi.

Jab aap ak pk par login karte ho, ham aapke account settings mein ek option dete hain notifications enable ya disable karne ke liye. Default par sab notifications 'on' hote hain—suspicious activity reported hone par tori ja sakte hain.

Haan. Password reset process aapke registered email aur phone number ke zariye verify hoti hai. Ham aapka actual password kabhi display nahi karte—sirf reset link bhejte hain jo 1 ghante tak valid rahti hai.

Hamara policy Pakistani data protection guidelines aur financial regulations ke hisaab se bana hai. Har saal ham apne processes audit karte hain take compliance ensure rahe aur aapka data surkhafsit rahe supported ilaqon mein.